Storage Facility Frequently Asked Questions
What is the Move-In Policy?
You can move into your storage space anytime during our regular access hours if it meets your specific needs.
How Much Notice is Required Before Moving Out?
We require a 30-day notice before you move out. All contracts are on a month-to-month basis.
What Kind of Documentation is Needed to Rent a Space?
We require a government-issued photo ID, such as a driver's license, state ID, or passport.
Do I Have to Sign a Long-Term Lease?
No, we rent on a month-to-month basis unless the customer requests otherwise.
What Are the Payment Options?
You can pay in person, by mail with a check or money order, or with a credit/debit card. You can also sign up for automatic payment.
What Payment Methods Are Accepted?
We accept checks, money orders, VISA, MasterCard, American Express, and Discover.
How Do I Determine the Size of the Storage Space I Need?
You can use our Storage Calculator on our website or call our manager for assistance.
What Items are Prohibited From Being Stored?
Liquids, explosives, flammable liquids, toxic materials, and perishables are prohibited. If you have any questions about a specific item, please get in touch with us.
Is Someone Available to Let Me Through the Security Gates?
No. At the time of signing, you will be given your security passcode, which will allow you access to your unit during regular access hours.
Are Handcarts and Dollies Available?
Yes, we offer complimentary carts for your use during move-in.
We do our best to keep up with all Keyser Avenue Self Storage questions and inquiries. Call (318) 356-0509 if you need help.
